Shipping policy

Last updated: [02/01/2026]

At Dracoll, we are committed to delivering your order as quickly and smoothly as possible, no matter where you are in the world. Please review our shipping policy below for full details.

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🌍 Shipping Destinations

We currently ship worldwide, including but not limited to:

• United States

• Canada

• Europe

• United Kingdom

• Australia

• Asia

• Middle East

If your country is not available at checkout, please contact us at support@dracoll.com

⏱ Processing Time

• Order processing: 1–3 business days

• Orders are processed Monday to Friday (excluding holidays)

Once your order has been processed, you will receive a confirmation email with tracking information.

🚚 Shipping Time (Estimated)

Shipping times vary depending on destination and local customs processing:

Note: These are estimated times and may vary due to customs delays, weather conditions, or high-demand periods.

📦 Shipping Method

Glowbite operates on a dropshipping model, which means:

• Products are shipped directly from our international suppliers

• Items in the same order may arrive in separate packages

• Tracking numbers may update after 3–5 business days

💰 Shipping Fees

• Shipping costs are calculated at checkout
  

• Any customs duties, import taxes, or VAT (if applicable) are the responsibility of the customer

📍 Order Tracking

Once your order has shipped, you will receive an email with a tracking number.
Tracking information may take a few days to become active depending on the carrier.

If you have not received your tracking number within 5 business days, please contact us.

⚠️ Delays & Lost Packages

While we do our best to ensure timely delivery, Ronwel is not responsible for:

• Delays caused by customs clearance

• Incorrect or incomplete shipping addresses

• Carrier-related delays

If your package is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.